If you re still having issues check the cable used to connect your receiver to your tv.
Directv cable box not working.
While directv genie is the most popular residential receiver it s not the only one.
Troubleshoot your directv receiver.
No major subscription cable tv provider ranked higher than directv.
The wireless video bridge is not behind a tv or other blocking surface.
Make sure the box is correctly hooked up to the antenna and the tv.
Press the button and wait for your receiver to reboot.
When the wireless genie mini moves from its original location be sure to check the following.
If your receiver doesn t turn on try these tips to get it working again.
Directv is also 1 in customer satisfaction over other major cable providers so enjoy the ultimate entertainment experience with confidence.
Plug your receiver into a working outlet to see if your receiver will turn on.
Directv receivers are designed to deliver unrivaled tv enjoyment whether you choose the standard model hd 3d dvr or the state of the art directv genie.
Resetting your directv genie and genie mini restores local channels.
Claim based on 2001 2020 acsi surveys of customers rating their own tv provider s performance.
If you have a whole home system that isn t working take these steps to get things back on track.
Contact directv if you re unable to resolve the issues on your own.
If you cannot locate the red reset button or your receiver does not have.
On most directv receivers there is a small red button located inside the access card door.
There are plenty of other receivers out there and they sometimes have the occasional connection issue.
Press red reset button on mini g.
If it s yellow the location of the wireless genie mini may be preventing a good signal.
If the outlet works but your receiver still won t turn on contact us.
Verify the wireless genie mini light is green.
Reset your receiver on some directv receivers there is a red reset button located inside the access card door on the front panel.
To solve the issue with mini genie not connecting unplug power from main box for 30 seconds and then plug the power back in.
Press the red button then wait for your receiver to reboot.